5 Jobs in Virginia, VA
PRIORITY TITLE COMPANY is Hiring a Help Desk Administrator Near Virginia, VA
RequirementsResponsibilities:
- Report to the Chief Information Officer.
- Provide first-level technical support to end-users via phone, email, or in-person through help desk tickets using HappyFox ticketing system, tracking and resolving user issues promptly and effectively. Note that occasional after-hours support may be required when resources are needed for escalated cases.
- Administer Microsoft Teams Phone Systems and provide support for VoIP telephony.
- Administer Office 365 services such as Exchange Online, SharePoint Online, and Teams.
- Implement automation solutions using Intune for device management and configuration.
- Perform regular maintenance on Windows Active Directory environment, including user management, group policy, and authentication protocols.
- Assist in managing DNS configuration and troubleshooting.
- Assist in monitoring and troubleshoot networking issues, including LAN/WAN connectivity and VPNs.
- Assist in managing and maintaining Azure cloud infrastructure, including resource provisioning, monitoring, and optimization.
- Bachelor’s degree in Computer Science, Information Technology, or Technical Certification is preferred.
- Previous help desk experience or related field/equivalent work experience preferred.
- Minimum of 1-2 years of experience in Azure cloud system administration preferred.
- Proficiency in Office 365 administration, including Exchange Online, SharePoint Online, and Teams.
- Experience with automation tools such as Intune for device management.
- Understanding of Windows Active Directory, SQL, DNS, and networking concepts.
- Knowledge of security best practices and ability to implement security policies.
- Familiarity with Microsoft Teams Phone Systems is preferred.
- Experience with SoftPro Title Management System is a plus.
- Excellent communication skills and ability to work collaboratively in a team environment.
- Highly motivated individual with ability to work unsupervised and meet daily expectations.
Schedule
- Core business hours are 8:30am-5:30pm
- Monday through Friday
Job Summary
Full Time
Banking
$52k-65k (estimate)
05/18/2024
06/14/2024
prioritytitle.biz
RIVERSIDE, CA
50 - 100
Private
ALLISON KOHLMEIER
$10M - $50M
Banking
Related Companies
The job skills required for Help Desk Administrator include Help Desk, Technical Support, Problem Solving, Active Directory, Networking, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Administrator positions, which can be used as a reference in future career path planning. As a Help Desk Administrator, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Administrator. You can explore the career advancement for a Help Desk Administrator below and select your interested title to get hiring information.
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